Major: Management, Minor: Psychology

EXPERIENCE:Project Coordinator        (September 2014 - Present)

Robert Half Technology

Digital River, Inc.

●        Assists project managers with status / tracking of projects / programs and other administrative activities

●        Coordinates multiple activities either for project managers or directly against smaller projects.

●        Assists Project Managers with day-to-day project tasks, including gathering and documenting tasks and related information in multiple project management systems.

●        Assists Project Manager’s daily with issue and bug tracking; and ensure resolution and maintenance of this information in the project management tool.

●        Assist in managing the program and project manager calendars.

●        Develop presentations and agendas for project meetings.

●        Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.

●        Participation in Team Meetings as required.

●        Ensure adherence to time schedules and project plans as required.

●        Managing multiple projects/tasks at a time, with guidance from their manager on prioritization of conflicts.

●        Ability to operate successfully in a highly matrixed organizational structure.

●        Ensure coordination of the interfaces of all disciplines within Client Delivery as required.

●        Responsible for maintaining the PMO/Delivery process and standards documentation.

●        Schedule and facilitate project and program meetings and provide meeting minutes.

●        Reviews incoming emails and respond to non-technical inquiries as defined for this position.

●        Develop and maintain detailed schedule including all project phases and dependencies including at least preliminary engineering, detailed design, material procurement, installation, test and turn-up, and site and system acceptance.

●        Track project changes and produce updated site based schedule as agreed with engineering and project management.

●        Compile summary and project documentation on projects and produced by the project team.

Project Manager

BI WORLDWIDE            (October 2012 - July 2014)

Technology Solutions Group – Product Delivery Team

●        Gather and document business requirements for assigned projects and platform launches. 

●        Liaison between the technical team, customers, and Account Manager.

●        Manage multiple initiatives simultaneously.

●        Be a subject matter expert on customer’s data, as well as the common processes and methodologies at BI Worldwide

●        Work with the development teams, business personnel, and the QA team to develop and execute plans to test and validate the applications for client’s platform.

●        Facilitate the creation of Web site wireframes for customer approval.

●        Work on the development, communication, and monitoring of project timelines.

●        Identify managing the customer’s budget.

●        Manage the customer expectations and communicate their expectations and project requirements to the technical team (Front end, Back end, Java and Oracle developers). 

●        Experience with both Basecamp and SharePoint

●        Lead and provide improvement recommendations on business processes.

●        Train and/or mentor other team members, peers, and customers.

●        Participate in customer presentations as necessary.

Associate /Technology Program Manager

BI WORLDWIDE (September 2000-October 2012)

Travel Division—Meetings Express and Travel Automotive

      Associate Program Manager - September 2000- October 2012

●        As Associate Program Manager, plan and execute corporate meetings for Fortune 500 companies.

●        Assist in managing program details (ex. Hotel rooms, function space, food and beverage services and ground arrangements).

●        Maintain and manage participant data for up to 2,000 participants. 

●        Provide customer service to meeting participants.

●        Researched and prepared materials for presentation to the staff and clients. 

●        Maintain program communication between internal and external clients. 

     Technology Program Manager - January 2008 - October 2012

●        The Technology Program Manager role provides a smooth, seamless process to our customers when launching their custom website within the Travel Group. 

●        This position gathers specifications for the website look and feel, data capture, outbound communications and any on-site technology needs. 

●        This position works very closely with the team of website designers to create an end product that meets the client and program objectives for both website function and data capture to ensure a smooth event operation.               

COMPUTER SKILLS:  Microsoft Windows - Outlook, Word, Excel, PowerPoint, Visio, Internet Explorer, SharePoint, Basecamp, SAP

INTERESTS:Camping, going for walks, spending time with family, outdoor activities, and reading.